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Thread: Emails may not be going through to some people.

  1. #1
    Domino Cruiser Xceed's Avatar
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    Emails may not be going through to some people.

    Digging through the mail logs I see that Comcast (for one) is blocking the outbound emails from this site due to a improperly setup reverse dns record. Sigh.. my fault, now I gotta fix it. So for the time being, you may not be getting your notification emails and now you know why.

    I'll update this when it's fixed.
    Brad

  2. #2
    Domino Cruiser Xceed's Avatar
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    This has been corrected.
    Brad

  3. #3
    Domino Cruiser Xceed's Avatar
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    Update: Not fixed apparently. AOL and Comcast are still denying emails outgoing from this server. The errors claim that I don't have a reverse DNS PTR and the email is rejected. I had the proper pointer record set up on Tuesday night yet both places are still rejecting emails. I even went to AOL's site and plugged in the IP and it said I had the required PTR yet they are still rejecting it.

    I'm going to have to look into this further.
    Brad

  4. #4
    XS Zombie Patrol Switch's Avatar
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    Quote Originally Posted by Xceed View Post
    Update: Not fixed apparently. AOL and Comcast are still denying emails outgoing from this server. The errors claim that I don't have a reverse DNS PTR and the email is rejected. I had the proper pointer record set up on Tuesday night yet both places are still rejecting emails. I even went to AOL's site and plugged in the IP and it said I had the required PTR yet they are still rejecting it.

    I'm going to have to look into this further.
    Perhaps you're grey/black listed?
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  5. #5
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    I haven't received an email from xceed since 07 lol.

  6. #6
    Domino Cruiser Xceed's Avatar
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    Quote Originally Posted by Switch View Post
    Perhaps you're grey/black listed?
    No, the error specifically says why. There's no pointer record.

    And I found out why.. for some reason the mail server is sending email out through the 2nd IP which it should not be doing. Only the main IP has a PTR.
    Brad

  7. #7
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    I haven't received an email from xceed since 07 lol.
    i check my emails everyday and never re-call having an email at all. lol
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  8. #8
    Domino Cruiser Xceed's Avatar
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    Forgot to update this. I had a reverse DNS ptr put in for our 2nd IP and everything seems fine, I see nothing in the queue from AOL or Hotmail any longer.
    Brad

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